Customer support

mobile app

Work anywhere, even without signal. Create certificates, access customer data, and manage jobs offline, with everything automatically syncing to the cloud as soon as you’re back online
GasCertPro is available on both iOS and Android, giving you full access to your certificates, jobs, and data on the devices you already use
Store all your certificates and records in one place, with a complete history you can access anytime. From domestic gas and LPG to commercial, catering, oil, and more — everything is securely saved for future reference
Keep all customer details, site addresses, and job records organised in one place. Manage multiple sites per customer, auto-populate addresses on certificates, and store all jobs and engineer reports securely against each customer for easy access anytime
Quickly add site addresses to certificates, forms, and job sheets by entering them manually or selecting them using postcode or address lookup, helping reduce errors and save time on every job.
Contact customers instantly from their record with one-click calling, SMS, or email. Landlord records also store linked tenant details and addresses, making it easy to contact tenants directly without searching for contact information.
Capture legally binding electronic customer signatures directly on certificates and records, automatically embedding them into the paperwork to help keep every job compliant and professional.

(ios and android)

Job sheets
- Homeowner / landlord certificate NG
- Homeowner / landlord certificate LPG
- Gas breakdown record
- Gas service record
- Boiler installation / commissioning checklist
- Gas safety record NG
- Gas safety record LPG
- Plant commissioning / service record
- Gas testing and purging certificate
- Leisure industry gas safety record
- Commercial catering gas safety inspection / service
- mobile catering gas safety inspection
- Gas warning notice (CP14)
- Carbon monoxide (CO) reported investigation report
- Oil firing installation completion report (CD/10)
- Oil firing service and commissioning report (CD/11)
- Landlord oil installation check (CD/12)
- Oil warning and advice notice (CD/14)
- Oil tank risk assessment (T1/33D)

Keep everything related to a customer in one organised profile. Store certificates, job history, engineer reports, warning notices, site addresses, tenant details, and contact information together, making job management and paperwork faster and easier for every customer.
Access a complete history of every job in one place, including certificates, paperwork, engineer reports, and warning notices, making it easy to review past work and stay organised.
Save appliance details against each site and reuse them on future certificates. When you return to a job, key information such as address, appliance location, make, model, and serial number is automatically filled in, saving time and reducing repeat data entry.